Legal
Privacy Policy
Last updated 18 September 2026.
This policy is still being written
adoh.ai has not launched yet, so there is no service agreement in force and we are not yet handling any Business's customer messages. A full Privacy Policy, written against the Australian Privacy Principles, will be published here before the first Business is onboarded, and we will email everyone on the early-access list when it is.
Until then, what follows is an honest account of the only data we currently hold, and the commitments we intend to keep. If you want something in writing before then, email hello@adoh.ai and a person will reply.
What we collect today
One thing: the email address you give us on this site, and the kind of business you run, if you choose to tell us.
- We use it to tell you when adoh.ai is ready for you, and nothing else.
- We do not sell it, rent it, or pass it to anyone for their own marketing.
- Every email we send you will have a way to stop them. You can also email hello@adoh.ai at any time and ask us to delete your address. We will, and we will confirm it.
- It is stored in a Cloudflare D1 database whose primary region is set to Oceania, so it stays in Australia.
Counting visits
This site uses Cloudflare Web Analytics, so we can see how many people visit and which pages they read. It is the only third-party script on the page.
- It sets no cookies and does not store anything in your browser.
- It does not build a profile of you or follow you to other sites.
- It reports totals, not people: page, referrer, country, browser and device type. We cannot pick an individual visitor out of it.
- Blocking it changes nothing about how the site works.
What this site does not do
- No advertising pixels, and nothing that tracks you across other websites.
- Fonts, images and icons are all served from adoh.ai itself, so no other company sees that you were here.
- No cookies are set. The only thing your browser stores is whatever it caches for speed.
What we are committing to at launch
These are the same commitments stated on the home page, and the full policy will hold us to them.
- Stored in Australia. Threads, Contacts and everything your Agent knows are kept in Australia, on every plan.
- AI processing is your call. Your Agent's AI can run in Australia or overseas. We set it per Business on request.
- Deleted when you leave. If you cancel, or disconnect a Channel, we delete those Threads 30 days later.
- We are not the owner of your customers' data. You are. We hold it to run the service for you.
Contact
Privacy questions, corrections and deletion requests all go to hello@adoh.ai. If we ever handle one badly, you can complain to the Office of the Australian Information Commissioner.