Timetables, trial passes and "can I pause over December?"
adoh.ai answers the membership and class questions filling your inbox, and puts the ones worth a conversation in front of a person.
The questions between the 5am and the 6am
You're on the floor, not on your phone. Your Agent answers from what you've told it about the gym.
Class times
Asked constantly, changes often
Instagram message
Trials and casual visits
Your warmest leads
Facebook message
Pausing a membership
Every December, without fail
WhatsApp message
Is it for someone like me?
The question behind the question
Instagram comment
The honest answer
"A cancellation is a conversation. I want a person on it."
Agreed, and that's exactly how it's built. Automatic replies are granted one topic at a time, and cancellations don't have to be one of them — ever.
The message arrives
Your Agent doesn't answer it
It tells Jess someone will be in touch, so she isn't left on read, and alerts whoever you've nominated.
You have the conversation
Pause instead of cancel, a different membership, or a proper goodbye. Whatever you'd have said if you'd seen it at the time.
The same goes for billing disputes and injuries. You decide which topics your Agent may handle on its own, and the answer can be "none of them" for as long as you like.
Questions gym owners ask
Something else on your mind? Email hello@adoh.ai and a person will reply.
A$99 a month. Fourteen days free.
Connect Instagram, Facebook, WhatsApp and Google, check what your Agent knows, and it's answering in about 15 minutes.