Answer the fortieth "are you open Monday?" of the week.

When you connect your channels it reads your Google profile, your website and your Instagram bio, then asks you a short set of questions to fill the gaps. You get a one-page summary of everything it thinks it knows before it answers anyone, and you can correct it any time.

Yes. A fact can belong to one location, so the Fitzroy hours and the Carlton hours stay separate. If someone doesn't say which shop they mean, your Agent asks before answering.

It learns how you write from your past review replies and captions, and follows that. In a private message it does say it's an automated assistant, because Meta requires it and because people can tell anyway. In public comments and review replies it speaks as your café.

Only if you use Square and connect it, which is optional. Without Square, your Agent answers questions and points people at however you already take orders. It never invents a price or an availability.

Only if a person schedules it. On the Pro plan you can write a post once and get a caption suited to Instagram, Facebook and your Google profile. Your Agent never publishes anything on its own.

Every kind of message starts as a draft you approve, edit or bin. Replies only start sending on their own once you've approved about ten of that kind without changing a word, and only if you say yes. You can switch it back off whenever you like.