No customer goes unanswered.

An AI Agent that answers your messages, comments and Google Reviews. It asks you first until it earns your trust.

Get early access See how it works
A café owner in a coral apron checks a tablet behind the counter, next to a tray of croissants.
Reply sent to Mia on Instagram You approved it from your phone

Every message, comment and review in one inbox

Your Agent answers from what it knows about your Business, and puts anything that needs you at the top.

Ben Hartley

WhatsApp · Hours & location

Replied
Are you open on the Grand Final public holiday?
11:19 am
Hi Ben, I'm the automated assistant for Bean There Cafés. Which café do you mean, Fitzroy or Carlton? Their holiday hours are different.
Your Agent11:19 am
Fitzroy
11:21 am
Fitzroy is open 8 am to 2 pm on Friday 25 September. Carlton is closed that day.
Your Agent11:21 am

Auto-send is on for hours questions, so these went out straight away.

Channels

How it works

It asks first, then earns your trust

Your Agent won't send anything on its own until it has shown it can handle that kind of message.

  1. Every Reply starts as a Draft

    Nothing goes to a customer until someone on your team approves it.

  2. Approve from your phone

    We text you a link. One tap sends it, or change a word first. There's no app to install.

  3. Auto-send, one kind of message at a time

    After you approve about 10 Drafts of one kind without edits, like opening hours questions, we suggest letting those send on their own. You decide.

  4. Risky things go to a person

    Refunds and disputes are Escalated to your team, and the customer is told someone will follow up.

  5. Upfront about being automated

    In private chats it says it's an automated assistant. In public, it replies as your Business.

Example: adoh.ai texts you that Mia Tran asked to book for 8 on Sunday. The link opens a Draft Reply you can approve, edit or skip. A refund request from Grace O'Brien was Escalated to Priya instead.

Comment MENU. Get the link.

Pick a keyword for an Instagram or Facebook Post. Anyone who comments it gets a Private Reply with your link.

Someone comments on your Post

Spring menu is here 🌼

Instagram Post

@tomwrites
MENU

They get your Private Reply

Thanks for asking, Tom. Tap below and we'll send you the spring menu.
Send me the link
Written by your team, sent straight away

Your Agent takes it from there

Is the halloumi stack vegetarian?
It is. We can leave off the aioli too, just ask when you order.
Your Agent

No follow-gating. We never make people follow you to get the link. Meta doesn't allow it, and customers don't like it.

Plan your Posts and see what customers ask

Schedule Posts with a caption for each Channel

Pro

Write it once and get a caption that suits Instagram, Facebook and your Google profile. A person always schedules it. Your Agent never posts on its own.

Grand Final eve hours

Scheduled for Tue 22 Sep, 9 am

Grand Final eve hours 🏉 Fitzroy is open 8 am to 2 pm on Fri 25 Sep. Carlton is closed for the day. Go well, whoever you're backing.

Also coming up

  • Weekend pastry dropFri 18 Sep, 7 amInstagram
  • Carlton barista wantedMon 21 Sep, 10 amFacebookGoogle

Insights and a Weekly Summary

See what customers ask most, how fast they hear back and where your Google rating is heading. Every Monday, a short summary arrives by email.

Weekly Summary, 7-13 Sep

148

Threads handled, 116 by your Agent without help

Standout wins

A 5★ Review mentioning Ana by name

23 people got the spring menu link

A catering order for 40, via WhatsApp

Needs a look: 3 complaints about Carlton weekend waits

Basic Insights on Essentials. Full Insights on Pro.

The questions your customers already ask

For cafés, salons, clinics, gyms and tradies, with one Location or a few.

A barber in a black apron laughs with a client in the chair.

Cafés

Bean There Cafés, Carlton VIC

Do you do gluten-free toast on weekdays?

Instagram comment

Salons

Glow Hair Studio, Paddington QLD

Any chance of a cut and colour on Saturday morning?

Instagram message

Clinics

Northside Physio, Brunswick VIC

Do I need a GP referral to book in?

Facebook message

Gyms

Iron & Oak Gym, Fremantle WA

Can I pause my membership while I'm away in December?

WhatsApp message

Tradies

Tradie Bros Plumbing, Parramatta NSW

Our hot water system is leaking. Can someone come out today?
EscalatedUrgent jobs go to a person

The customer is told straight away that someone from the team will call them.

Your customers' messages are stored in Australia

Stored here, always

Threads, Contacts and everything your Agent knows are kept in Australia, on every plan.

AI processing, your call

Your Agent's AI can run in Australia or overseas. Tell us what you need and we'll set it for your Business.

Deleted when you leave

If you cancel or disconnect a Channel, we delete those Threads 30 days later.

Pricing

One price per Location. Try it free for 14 days.

Choose a plan for each Location. Two Locations on Pro is A$298 a month. Full pricing and billing questions

Essentials

Every customer answered, with you in charge.

A$99per Location
per month

Get early access
  • AI inbox for all your Channels and Google Reviews
  • Owner plus 1 Team Member
  • Basic Insights
  • 1 active Automation for your Business

Pro

For a bigger team, Posts and the full picture.

A$149per Location
per month

Get early access

Everything in Essentials, plus:

  • Post scheduling with a caption for each Channel
  • All Roles and unlimited Team Members
  • Full Insights
  • Unlimited Automations
  • A higher monthly AI Reply cap

Questions owners ask

Something else on your mind? Email hello@adoh.ai and a person will reply.

No. In private chats, your Agent says it's an automated assistant in its first message and whenever someone asks. In public comments and Review replies, it speaks as your Business, the same way your team would.

A little hey.A lot handled.

Connect your Channels, check what your Agent knows, and it's ready in about 15 minutes.

Get early access

We're onboarding Australian local businesses now. Leave your email and we'll tell you the moment it's your turn.

We'll only email you about adoh.ai, and you can tell us to stop at any time. See our Privacy Policy.