A countdown on every thread
Each conversation shows how long is left. When a draft is still waiting and the window is closing, you get told — because an approved reply that arrives too late is the same as no reply.
Your Instagram DMs, answered before the window shuts.
adoh.ai answers Instagram messages and comments for Australian local businesses, turns "comment PRICES" into a real conversation, and does it without breaking a single one of Meta's rules.
Replied in 2 minutes
22 hours of window to spare
What lands in an Instagram inbox all day
Your Agent answers from what you have told it about your business, and hands over anything it does not know.
Direct messages
Hours, prices, availability
hey are you open tomorrow and do you take walk-ins?
Instagram message
Comments on posts
Answered in public, in your voice
how much for the balayage 😍
Instagram comment
Comment-to-DM
A keyword becomes a conversation
MENU
Automation
Comments on your ads
The ones nobody checks
do you deliver to Brunswick?
Ad comment
The rule that quietly costs you customers
Meta gives a business 24 hours from the customer's last message to reply. After that the platform refuses to deliver, and there is no appeal and no workaround — the message tags that used to extend it were removed in April 2026.
One private reply per comment
Instagram allows exactly one private message in response to a comment, within 7 days. Spend it badly and it is gone. Your Agent sends plain text that always arrives, rather than a button Instagram may refuse.
It says it is a machine
Meta requires an automated assistant to disclose itself in private messages, so the first reply does. In public comments your Agent speaks as your business, which is what Meta expects there.
The honest answer
"Follow me and comment PRICES to get the link"
You have seen that caption a hundred times, and plenty of tools will write it for you. Meta's spam policy forbids making a reply conditional on a follow. Your Agent builds the automation and leaves the follow out.
The keyword part is fine
"Comment MENU and I'll send it over" is an ordinary automation. Someone comments, your Agent replies publicly and sends the private message, all within seconds.
The follow part is not
Requiring a follow to receive something is gating, and it is against Meta's Spam community standard. The risk lands on your account, not on the tool that suggested it.
You still see everyone
Every comment that matched, every message that went out, and every one that did not — with the reason. Nothing happens on your account that you cannot see afterwards.
Instagram questions
Something else on your mind? Email hello@adoh.ai and a person will reply.
Yes — a professional account, business or creator, set to public. Instagram only sends comment notifications for public professional accounts, so a private account cannot be answered automatically by anyone. Switching over takes about a minute in the Instagram app and is free.
Not at first. Every reply starts as a draft you approve, edit or bin. Once you have approved about ten of one kind without changing a word, your Agent offers to start sending that kind by itself — and only if you say yes. Complaints and anything it is unsure of always wait for you.
Seconds, once you have turned on auto-send for that kind of question. Before that, as fast as you tap approve — which is usually still faster than noticing the message yourself, because it arrives written.
Instagram allows roughly 750 private replies an hour per account. Your Agent stays under that on purpose and queues the rest rather than pushing until Instagram starts refusing, because a refused send still spends the one private reply that comment was owed.
Obvious spam gets hidden, and you can undo it. Abuse is hidden and flagged for you rather than answered. A genuine complaint gets a short public reply and a private message, so it does not play out underneath your best photo.
It learns from your past captions and replies and follows that. You can also tell it in plain words how to sound. In a private message it still says it is an automated assistant, because Meta requires it — but it says it in your voice.
Never miss the 24-hour window again.
A$99 per location, per month. Fourteen days free. Connect Instagram and your Agent is answering in about 15 minutes.